Hospitality & Tourism Management

The Hospitality & Tourism Management emphasis focuses on the development, practice and management of all aspects of one of the world’s largest economic forces, the hospitality industry. “The tourism industry accounts for 10.4% of the world’s GPD, making it one of the largest economic sectors worldwide” (WTTC). By studying hospitality & tourism management, students prepare for careers in hotel, restaurant, attraction, event and service industries. Students interested in the business aspects of tourism, recreation, and hospitality will have the opportunity to specialize in a world-wide, ever-growing business arena. Beyond business management skills, hospitality students manage the relationship between community and business development, impact how tourism shapes the physical and emotional space associated with a place, and create positive experiences through quality service interactions. This emphasis is offered both in-person and online.

The hospitality and tourism industry is West Virginia’s second-largest industry and stands as vital pillars of its economy, fostering growth, job creation, and community prosperity.

Currently, travel spending supports approximately 44,400 direct jobs in the state, reflecting the industry’s pivotal role in job creation and livelihood sustenance. Looking ahead, the West Virginia Higher Education Policy Commission forecasts a surge in job opportunities within the tourism sector, with an estimated 21,000 annual job openings anticipated through 2025. This projection includes approximately 10,000 annual management-level job openings, offering competitive salaries reaching up to $60,000.

For qualified graduates in hospitality and tourism, West Virginia presents a land of opportunity. As the industry continues to expand, there is a growing demand for skilled professionals who can contribute to its success. Graduates equipped with the necessary knowledge, skills, and passion for the hospitality and tourism sectors are well-positioned to seize rewarding career opportunities in various roles, from management positions to specialized roles in marketing, event planning, and hospitality services.

As West Virginia’s tourism and hospitality industries continue to thrive and evolve, they remain integral to the state’s economic vitality, presenting exciting prospects for job seekers, entrepreneurs, and travelers alike. Explore the boundless opportunities and rich experiences awaiting in West Virginia’s resilient tourism landscape.

Explain the role of a hospitality manager. Demonstrate knowledge and competencies needed to manage service organizations. Introduced in HSP 100, 305
Mastered in HSP 325, 415
Explain the role of the hospitality industry locally, regionally, and globally. To be aware of the many facets of the hospitality industry and their relationship with the local, national, and global economies, environments and communities. Introduced in HSP 100, 305
Mastered in HSP 325, 415
Develop communication skills appropriate for hospitality industry leadership. To develop an understanding of and awareness of the necessity and requirement of effective managerial and communication skills as essential to each student’s career success. Introduced in HSP 100, 305
Mastered in HSP 325, 415